Christmas light maintenance and removal are easier to plan before the display is already up. Here’s the short version: we install the display described in your estimate, we look after it during the season, and we come back after the holidays to take it down. If a leased light goes bad while it’s up, we replace it at no charge under our warranty. And when the season ends, leased lights go back to our storage, not your attic.
A few small decisions made now, such as who to call about a dark section, how to describe it, and when you’d like the lights down, save a lot of back-and-forth in December and January.
What seasonal service covers
Your estimate is the working document for the whole season. It lists the lighting areas we agreed on, such as the front roofline, a tree by the walk, or the garage outline, and it’s where removal timing belongs too. If something isn’t written in the estimate, treat it as not included until we’ve confirmed it. The current lighting FAQs cover the common service questions in one place.
If a leased light goes bad
Leased lights stay our property. That’s why we can stand behind them: when a leased light fails during the season, we replace it at no charge under our warranty. That covers the light itself. It doesn’t mean every possible repair is included, and it doesn’t extend to strings you own or to next season’s pricing, so ask about anything outside that if it matters to you.
If you already own lights
Tell us what you own before you compare estimates. A quote for a leased display doesn’t automatically include hanging or repairing your existing strings, and it’s frustrating to discover that on install day. The estimate should spell out both the materials and the work, so you know exactly what you’re paying for.
How to report a problem so it’s easy to find
You don’t need to diagnose anything. What helps most is location: “the front roof edge above the porch,” “the left side of the garage-door outline,” or “the tree nearest the street.” Then say whether it’s one bulb, a whole section, or a clip that’s come loose. A photo taken from where you’d normally stand in the yard shows us what you’re seeing without a ladder.
If you’d rather not write it from scratch, copy the message below into your notes and fill it in when you need it.
Text the details to (214) 557-7809. A message starts the conversation; it doesn’t confirm an immediate visit or a particular response time, and we’ll follow up about scheduling. Please leave the actual work on the installation to us.
Keep the plan where the right person can find it
Save the estimate, your list of lighting areas, and our contact information somewhere the person responsible for the house can reach them. If your display covers the front and one side, knowing which side you asked for makes a report much clearer. Our roofline guide walks through how to name the different features of a roof so everyone’s describing the same thing.
If a spouse, family member, or property manager will be the one coordinating a visit, let us know who that is. The same goes for anything that has changed since installation: a new gate code, a car parked where the truck usually goes, or a dog that’s now in the side yard.
A note for business and community properties
If you’re planning a display for a storefront, office, or shared community space, routine quality checks and maintenance are available on request as part of a commercial project. There’s no set inspection schedule built in, so bring up any event dates or check-ins you’d like when we scope the job. The commercial planning worksheet is a good place to record what you’ve agreed on.
Getting ready for removal
We return after the holidays to take the display down. Timing is part of the plan, so tell us your preference and then confirm it with us rather than assuming a date is on the calendar. Before that visit, it helps to have a few things settled:
- Who’s coordinating. Especially if it’s a different person than at installation.
- Access. Gates, parking, pets, or anything else that’s changed since the lights went up.
- Timing. A date you’d prefer, or an event that means the lights should stay up a little longer or come down sooner.
- Scope. Which installed features and leased materials the agreed removal covers.
- Handoff. Whether you need to be home, and any separate arrangement for materials you own.
Leased lights come with us and go into our storage, so there’s nothing to pack or find room for.
Notes that make next season easier
Before the lights come down, take a few photos from the street and the driveway. Jot down the colors and features you liked, and anything you’d change, whether that’s adding the side yard or skipping the wreath. Those notes give next year’s design conversation a running start without locking you into the same layout. Pricing is set each season based on how much lighting you choose, including linear footage, and the style and location, so a change in the plan means a fresh estimate.
On timing, October is generally a good month to book, November can still work, and December usually leaves fewer dates to choose from. The booking guide goes into more detail. If you’re weighing more than one company, the installer quote worksheet helps you check that each quote covers the full season, not just the install.
Ready to plan a display with seasonal care?
Send us your property address, the areas you’d like lit, and your preferred timing, and we’ll follow up about the project and availability. You can request a free estimate, email sales@texaspremierlighting.com, or, if you prefer, text (214) 557-7809.